Contact Information

Contact Information

If you have any questions regarding our products, your order, returns, or legal matters, please don’t hesitate to get in touch with us. We’re here to help.

Company Name

VAUSCHER (registered in the United States)

Administrative Contact Address

Kremmener Straße 17
10435 Berlin
Germany

Returns Address (for returns only – no letters or invoices)

c/o myGermany GmbH
Industriestraße 10
99427 Weimar
Germany

Email Contact

contact@vauscher-uk.com

Phone Support

+49 6352 617829

Customer Service Hours

Monday to Friday, 9:00am – 6:00pm (CET)
Excluding public holidays in Germany.

Please note: If you’re enquiring about an order, always include your order number so we can assist you more efficiently.

Legal Information

VAUSCHER is a US-registered company. UK consumers are protected under applicable consumer rights legislation including the Consumer Contracts Regulations 2013 and the Consumer Rights Act 2015. This website also meets all transparency and disclosure requirements set out by advertising platforms such as Meta, Google, TikTok, Pinterest, Snapchat, and X.

Last updated: May 2025